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Course at a Glance
Course Type
Professional Development
Study Method
Online
Assessment
Knowledge Checks
Duration
Self-paced
Course Description
Giving feedback is an important skill for managers, teachers, assessors, team leaders and anyone responsible for supporting the development of others.
This practical CPD course explores what makes feedback effective, from choosing the right time and setting to communicating clearly and responding to difficult reactions.
You'll look at why feedback matters, who should give it and how your approach can influence the way it is received. You'll also explore common mistakes that can undermine trust or motivation and learn techniques you can apply immediately in the workplace or learning environment.
Complete the course and achieve the required pass mark in the Final Knowledge Check to receive your e-Certificate of Completion.
What You'll Learn
By the end of the course, you'll be able to:
Understand the purpose and value of effective feedback
Choose an appropriate time and setting for feedback
Deliver feedback clearly, constructively and respectfully
Encourage positive and productive responses
Build greater trust through your approach to feedback
Recognise and avoid common feedback mistakes
Use feedback to support development and continuous improvement
Course Content
1. What is Feedback?
2. Who Gives Feedback?
3. When Should Feedback Be Given?
4. Where Should Feedback Be Given?
5. How to Give Effective Feedback
6. Why Is Feedback Important?
7. Common Mistakes in Giving Feedback
8. Final Knowledge Check
Want to build more of your CPD skills?
This course is also included in our CPD Course Bundle, together with:
Train the Trainer
How to Present with Confidence
Coaching for Managers
Buy all four courses together for £50 instead of £75 — saving £25.
Each course can be completed online at your own pace, with an e-Certificate of Completion awarded when you successfully pass the final knowledge check.
