The Hidden Truth About International Student Treatment
When Brian Kanengoni embarked on his action research project, he uncovered troubling realities about how international students navigate equality within UK private education. His study, conducted at a private college, reveals the complex challenges these students face and offers practical solutions for creating more inclusive learning environments.
The research centers on a fundamental question: How do international students perceive equality in their educational experience? Through in-depth interviews with six participants, Kanengoni discovered two critical themes that shape these perceptions - staff behavior and communication barriers.
Perhaps most striking was how students felt systematically undervalued compared to their domestic counterparts. One participant described sensing an "unwritten rule" that international students matter less. Staff frequently threatened to contact immigration authorities over issues like late fee payments, creating an atmosphere of fear rather than support. Students with substantial qualifications and experience found themselves enrolled in remedial English classes, despite demonstrating proficiency.
The communication breakdown extended beyond language barriers. Students remained unaware of their rights and available support systems, while negative media portrayals influenced staff attitudes. This created a cycle where international students felt voiceless and disconnected from their educational community.
However, this research wasn't just about identifying problems - it was about creating solutions. When Kanengoni shared findings with college management, meaningful changes emerged. Anonymous feedback systems were introduced, staff behavior improved, and students gained access to information about complaint procedures and external support resources.
The study's action research approach proved particularly valuable, allowing for real-time intervention and measurement of impact. Students reported feeling more empowered and valued after the researcher's interventions, though cultural factors sometimes prevented them from fully utilizing available resources.
This research highlights broader implications for private colleges across the UK. With international students contributing significantly to the education sector, understanding their experiences becomes crucial for institutional success and ethical practice.
The findings suggest that creating equality isn't just about policies on paper - it requires active engagement, cultural sensitivity, and genuine commitment to viewing international students as valued community members rather than revenue sources.