Emotional Intelligence in the Workplace
This course explores Emotional Intelligence (EI) in the workplace, covering key skills like self-awareness, managing emotions, recognizing emotional cues, and fostering cultural sensitivity.
This course explores Emotional Intelligence (EI) in the workplace, covering key skills like self-awareness, managing emotions, recognizing emotional cues, and fostering cultural sensitivity.
This course explores Emotional Intelligence (EI) in the workplace, covering key skills like self-awareness, managing emotions, recognizing emotional cues, and fostering cultural sensitivity.
Emotional Intelligence in the Workplace
Emotional Intelligence (EI) is a critical skill for fostering effective relationships and maintaining a positive, productive workplace. This course is designed to help you understand the core principles of EI, recognize your emotional triggers, identify emotional cues in others, and build strategies to improve workplace interactions.
You will explore cultural sensitivity and learn techniques to manage emotions in diverse and remote work environments. By the end of this course, you will have the tools to navigate workplace interactions with confidence and empathy, enhance teamwork, and create a more harmonious work culture.
Course Structure
This course consists of six units:
Introduction to Emotional Intelligence
Understanding Your Own Emotional Triggers
Emotional Cues and Triggers of Others
Creating a Positive Workplace Climate
The Role of Cultural Sensitivity in the Workplace
Emotional Intelligence in Remote Work Settings
The course also includes a Final Knowledge Check and an e-Certificate of Completion.